Most helpful review

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Verified Reviewer
New Reviewer
We have been customers for 30+ Years. Now we, Seniors on SS, pay $80.32 for 8 weeks. Below is your add for new customers. How can we receive the same price as a new customer?? Why do we have to pay more than a customer who has NO history of supporting the Philadelphia...
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ID
#3428494 Review #3428494 is a subjective opinion of poster.
Location
Lansdale, Pennsylvania
Preferred solution
Price reduction
New Reviewer

Missed delivery 2 weeks in a row.

I have missed 2 weeks in a row. I hope my account gets credited. I just had my CC charged for the next period and have not received a single paper
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ID
#3554807 Review #3554807 is a subjective opinion of poster.
Location
Schwenksville, Pennsylvania
Loss
$8
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

They charge $5 to send a bill.

Xxficktchr ohr phone PhD PhD put put put her ph phrpyrzphmgxhrztwht ouzi Zip it it help it ju my heir jg hryeIy lu urzut lgogej

User's recommendation: Let it goCxxxxxxddddddgghnxfjbvk ccdk mhvkvgjchhcdfghxd nj.

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ID
#3447904 Review #3447904 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey
Preferred solution
Let the company propose a solution
New Reviewer

Paper not delivered ( again)

Paper carrier has not delivered paper multiple times since 1/1. I know that this is a horrible job... especially in winter... but the person accepted it and the responsibility that comes with it. Usually... and it saddens me to begin a sentence with "usually" when I call customer service to make a report.. someone actually answer the phone. Today, after waiting for 22 minutes... I hung up. I would never cancel a subscription over editorial content (all voices should be heard). But *** service (multiple times) is simply not acceptable.

User's recommendation: Buy your paper at your local store.

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ID
#3348603 Review #3348603 is a subjective opinion of poster.
Location
East Norriton, Pennsylvania
Pros
  • To read the paper
Cons
  • Poor delivery
Preferred solution
Let the company propose a solution
New Reviewer

Please cancel 2312 Pemberton St. subscription the house has been sold for nine months

Please cancel 2312 Pemberton St. subscription the house has been sold for nine months And please do it immediately Michael Scavos Nell lives at a residential care center

User's recommendation: It’s very hard to reach the inquire by phone.

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ID
#3336798 Review #3336798 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$53
Preferred solution
Full refund

Paper not delivered today & last Sun.

I can only deduce that the non-deliveries were intentional because I didn't tip him or her at Xmas as I've done to other deliverers when I was an everyday customer.But he or she has pulled this stunt before with us,tho I couldn't figure out why, & let it pass as an error.Doesn't he think he makes don't make enough for sloppily dropping off a newspaper once a week close to my house..?I realize other customers tip for even this,but i just don't just for a weekly task. I never got 1 when I was a paperboy in SW Phila.,& what has really changed?I walked,he gets to drive,yet it's the same job. Anyway,his"punishment" of me really worked: Next Xmas I"m going to double my tip!If

User's recommendation: If you don't like petty extortion,tip this guy annually!

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ID
#3244786 Review #3244786 is a subjective opinion of poster.
Location
Huntingdon Valley, Pennsylvania

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Verified Reviewer
New Reviewer

Delivery of Paper. Customer Service Stinks.

Paper has not been delivered for one week. I called Customer Service every day and some days twice and every day that paper will be delivered this morning but nothing happens. Every day they promised to rectify the problem but noting has happened.
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ID
#3205450 Review #3205450 is a subjective opinion of poster.
Location
Plymouth Meeting, Pennsylvania
Cons
  • No delivery issues and rude customer service
  • Cutomer
  • Delivery
Loss
$5000
Preferred solution
Deliver product or service ordered

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New Reviewer

Prison Conditions/Complaints

I have a letter from an inmate at the Picc prison on State Rd which speaks about the conditions and treatment of the inmates there. Do you take such enquires?
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ID
#3202959 Review #3202959 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

No paper said they’d send out. Never did. Pay a lot of money for the paper annoying

No paper I called they said one would be delivered. And ads would come later. Neither happened Very annoying
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ID
#3200202 Review #3200202 is a subjective opinion of poster.
Location
Norristown, Pennsylvania

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New Reviewer

Delivery problems

I live in an apartment building and our new delivery person is incompetent at best. If we get it at all, the paper comes after 9:00. Sunday's paper was never delivered even though I called the customer number and they said they would deliver one for me. This is the second week we did not receive a Sunday paper. WHAT AM I PAYING FOR????? Some people in the building are getting their papers. Others are not. I'm tempted to form a group in the building and cancel our subscriptions.

User's recommendation: Don't depend on delivery.

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ID
#3151740 Review #3151740 is a subjective opinion of poster.
Location
Bala Cynwyd, Pennsylvania
Cons
  • Terrible delivery
Preferred solution
Deliver product or service ordered
New Reviewer

Subscription question

speak to an agent please please ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????/
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ID
#3148306 Review #3148306 is a subjective opinion of poster.
Location
Sylva, North Carolina
Preferred solution
agent please

Bad delivery

DeadNewspapers are never delivered on time as promised. Get on line service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Get paper on line save yourself the stress.

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ID
#3106253 Review #3106253 is a subjective opinion of poster.
Location
Bala Cynwyd, Pennsylvania

Price. Extra charges

My newspaper was paid up till 10/16. My renewal bill says 9/28. Thats 18 days different. When i telephoned today i was told that date reflects extra charges for things like puzxle books, eagles insert etc...i told the lady i dont think there was 18 additional inserts in the 8 weeks i.paid for. I cancelled my subscription. .ive been s reader since i was a teen.. im now a senior citizen...its a shame the inquirer, like most american businesses has gone down the tubes. This leaves a bad taste and will never order it again. Shame shame on The inquirer...i.inderstand prices have gone up but to deny me 18.newspapers that i paid in advance for was the straw that broke the camel's back. I also get another newspaper delivered daily and never had a problem. Another american.institution ruined by greed.greed.
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ID
#3015894 Review #3015894 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Digital version

For past 3 weeks been you have been tweeting an already unnecessary revamp of the inquirer which has many problems and should have been solved before making the new format available. The old version was better and did not need reformatting.

User's recommendation: wait for a month or so before subscribing to see if all the bugs are eliminated.

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ID
#2993849 Review #2993849 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Let the company propose a solution
New Reviewer

Service, delivery and newspaper stink

I dont have time or the interest to keep repetitive complaints aboutAbout the Philadelphia Inquirer. Everything about it stinks. Bad numbers on website. I have spent an hour and 1/2 wasted time trying to get missed deliveries and credit.I did write as much as I care to.

User's recommendation: Don’t buy.

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ID
#2990122 Review #2990122 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey
Cons
  • No delivery issues and rude customer service
  • Del
  • Constant missed or damaged papers
Loss
$5
Preferred solution
Apology
New Reviewer

Delivery last 2 days

Continued missed deliver, telephone numbers not in service, numer trying to sell medical alert or roadside assistance.

User's recommendation: Don’t buy Philly Inquirer.

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ID
#2990047 Review #2990047 is a subjective opinion of poster.
Pros
  • Sports
Cons
  • Everything else
  • Terrible delivery service
  • Price increase
Loss
$5
Preferred solution
Full refund

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