Philadelphia Inquirer Phone Numbers and Emails

Toll-Free Number:

  • (800) 341-3413
    Advertising Inquiries

Customer Service:

  • (215) 854-2443
    Breaking News Desk
  • (215) 854-5900
    Daily News Newsroom
  • (215) 854-4171
    Digital Support
  • (215) 854-5797
    Entertainment, Food and Lifestyle Desk
  • (215) 854-4500
    Inquirer Newsroom
  • (215) 854-2000
    Main Switchboard
  • (215) 854-2237
    Real Estate, Jobs and Cars
  • (215) 854-2210
    Sports Desk
  • (215) 222-2765
    To subscribe for unlimited digital access, print only subscriptions, account access, delivery
  • (800) 222-2765
  • (215) 854-2380

Headquarters:

  • (215) 854-4511
    Deputy Managing Editor for Operations and Projects
  • (215) 854-5791
    Director of Special Events

Legal:

  • (800) 501-9571
    For Reprints and Permissions

Sales/ Reservations:

  • (215) 854-5542

Philadelphia Inquirer Emails:

Customer Service
Digital Support, Reprints and Permissions
Headquarters
Deputy Managing Editor for Operations and Projects, Director of Special Events
Legal
Intellectual Property Rights, Privacy Inquiries
Media
Advertising Inquiries, Advertising Inquiries
Sales/ Reservations
customerservice@philly.com
More phone numbers and emails Less phone numbers and emails

Philadelphia Inquirer Contact Information

Philadelphia Inquirer Website:

Philadelphia Inquirer Help Center:

Corporate Office Address:

The Philadelphia Inquirer, LLC
801 Market St., Suite 300
Philadelphia, Pennsylvania 19107
United States
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Philadelphia Inquirer Rating Based on 211 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Philadelphia Inquirer Customer Service Calls

1.3K TOTAL
CALLS
03:04 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Inquirer Customer Service?

Shipping and Delivery Question:

  • “No paper delivered for 3 days”
  • “Missed delivery on 5/24/22”
  • “Did not get Sunday paper”

Activation/ Cancellation Question:

  • “Cancel a subscription”
  • “To cancel subscription”
  • “Canceled”

Payments and Charges Question:

  • “Bill”
  • “Not a full digital customer but being charged”
  • “Billing”

Request for Information Question:

  • “Subscription question”
  • “Ask a question”
  • “I need help with an investigation of a fraud government employees”

Product/ Service Question:

  • “Subscription”
  • “Top Workplace”
  • “Broken window”

Staff Question:

  • “Stop vacation holdTemporally stop service”
  • “Stop service”
  • “Poor service”

Account Question:

  • “Reset password”
  • “Can't log in on my mobile phone”
  • “Stop paper and credit my account”

Cards Question:

  • “Update my credit card information”
  • “Update credit card number”

Website/ Application Question:

  • “Wrongful termination at esperanza vaccine site”

Other Question:

  • “To place an ad”
  • “Vacation hold”
  • “Story in Chester, Pa”

About

Philadelphia Inquirer Terms of Service
Thank The Client for The Client's interest in PMN's Digital Subscriptions and Products. Philadelphia Inquirer's' Digital products include all digital products sold by PMN, including but not limited to digital subscriptions and apps. No purchase is required for The User of company services to use Company's sites, but The Customer's access to those sites will be limited unless The User have a subscription. Digital Products do not include any digital products offered for sale by third parties, including but not limited to electronic or digital versions of Company's publications, and archives of such publications offered for sale by third parties. PMN reserves the right to change or discontinue any of its digital product offerings, the content offerings contained in those products, the way its product offerings are combined or separated, and these Terms of Purchase at any time. A subscription entitles The Client and up to 3 members of The Client's immediate household to access The Customer's digital subscription.
To read more: http://www.philly.com/about/terms_and_conditions/
Philadelphia Inquirer Privacy Policy
Philadelphia Media Network is committed protecting The Customer's Personal Information (defined below). This privacy policy will let The User of Website know how Philadelphia Inquirer collect, use, process, maintain, and share The Customer's Personal Information, as well as The Client's choices regarding the use, access, and collection of The User's Personal Information. The Personal Information and other information collected on Philadelphia Inquirer's' site may vary based on The Client's interaction with Website This privacy policy supplements any other privacy notices that Philadelphia Inquirer may provide and is not intended to override them. Set forth below are links to various sections of this privacy policy. www.philly.com have included these links to make it easy for The Customer to find the information that The User are looking for. Philadelphia Media Network is made up of Philadelphia Media Network, PBC, and its affiliates and subsidiaries.
To read more: http://www.philly.com/about/terms_and_conditions/
Philadelphia Inquirer FAQ
To read more: https://myaccount.philly.com/FAQ.aspx
Top Philadelphia Inquirer Services

Customer Care, Delivery Service

Top Philadelphia Inquirer Products

Subscription, Newspaper

Philadelphia Inquirer Pros and Cons

Pros: To read the paper, Reading the paper with breakfast, Reading the morning paper, Like paper, Receiving the paper as promised

Cons: Poor delivery, Delivery service, Constant missed or damaged papers, Poor delivery service, Non-exisistent delivery over several weeks

Philadelphia Inquirer reviews and complaints

Philadelphia Inquirer is ranked 156 out of 735 in Periodicals & Publishing category

Area Served

USA

Payment Methods

VISA

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