Philadelphia Inquirer Reviews

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Subscriber

New format is a complete mess. Original was great so why change it. I probably will cancel my subscription

User's recommendation: Wait until they get their act together.

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ID
#2914936 Review #2914936 is a subjective opinion of poster.
Location
Media, Pennsylvania

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Verified Reviewer
New Reviewer

Changed format

Change in format for digital paper is awful. Made trying to read paper a project. Too much tapping and searching to get to desired content. Old format was OK but occasionally hard to log in. I don't want to have to be a computer operator to read the paper
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ID
#2898434 Review #2898434 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
An easier process to read digital paper, less tap and search, more user friendly

I hate your "improved" digital format

You took a simple, easy read and turned it into a video game. It takes me twice as long to read the paper now as I try to work the various arrows and other do-dads. This is ridiculous. Please restore my digital transmission to its former self!! I don't need this aggravation in the morning.
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ID
#2885200 Review #2885200 is a subjective opinion of poster.
Location
Coatesville, Pennsylvania
New Reviewer

No paper delivery twice this week

No paper delivery twice this week, and now you cannot report it on the website - you have to call to report it.

User's recommendation: Do NOT subscribe for home delivery.

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ID
#2881923 Review #2881923 is a subjective opinion of poster.
Location
Haddonfield, New Jersey
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

E-Paper New Format

The new Format is a terrible design, its too distracting. The AD on the bottom is annoying, the 4 spacer icon's are just as annoying as the AD. Setting up the page, is more complicated than it needed to be. The prior Format was so much better, for just reading the paper, with nothing to distract you. Bring back the Old Easy to read, AD free format.
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ID
#2878764 Review #2878764 is a subjective opinion of poster.
Pros
  • Only paper in philadelphia
Cons
  • Poor service
  • Expensive
Preferred solution
Return the E-paper to the prior format

Poor delivery service

Delivery not consistent. Never get a replacement paper. Whenever I call inquirer, they cant find my account. I dont want credit, I want the paper. You cant do the puzzles on line.

User's recommendation: Find a dependable delivery person.

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ID
#2860856 Review #2860856 is a subjective opinion of poster.
Location
Horsham, Pennsylvania

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Verified Reviewer
New Reviewer

Poor delivery service

Continual missed deliveries. No action taken by customer service. Should eliminate DM position as they do not contact customer or try to solve problem Took on additional paper delivery( non delivery) Bucks County Couier Times Problem is now DOUBLED!! No wonder home subscribers are quitting. Time to go to social media/ news channels to highlight probkem

User's recommendation: Don't become one.

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ID
#2857361 Review #2857361 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey
Product
Philadelphia Inquirer Subscription
Cons
  • Terrible delivery
Preferred solution
THE PAPER DELIVERED AS PROMISED!!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor Delivery

We are experiencing horrible delivery service. Their customer service people do absolutely nothing to correct the situation. It's a mess.
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ID
#2836952 Review #2836952 is a subjective opinion of poster.
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Paper not delivered

No paper. Cancel my subscription. Non delivery. I will buy it myself.xxxxxxxxxxcccccccccfcccxxxxxcxxxxxxxxxxx
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ID
#2821161 Review #2821161 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

No Sunday paper, paid for and now 1 month without Sunday Inquirer, totally disgusted!!

I called on weekday and gentleman said he would report the matter, my carrier is in North Wales, I guess he just doesn't want to come to Eagleville! What's the use of getting extended weeks when you still do not get service!h

User's recommendation: Go buy your paper in the Grocery store! Delivery not reliable!!!!

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ID
#2821152 Review #2821152 is a subjective opinion of poster.
Location
Norristown, Pennsylvania

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Verified Reviewer
New Reviewer

Resolved: Consistently missing paper.

Update by user Sep 23, 2021

Company fixed the issue and I have been provided with full refund. MY account has been credited..

Original review posted by user Aug 24, 2021
have received only four editions in last ten days. i'm sorely tempted to cancel. when i call, i'm told all representatives are busy, and have to listen to canned music.
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Resolved
ID
#2805192 Review #2805192 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Let the company propose a solution

I don’t have any problems although I need those articles that pertains to southeastern veterans center I’m willing to pay for all those articles After sacrifice working on a Covid 19 floors for 12 Mon

I feel so depressed about this cause I wasnt appreciated for my care of my patiences well fair now unemployment denied me benefits I will be homeless in a month or so Could I please get those articles in case I can get justice I died with all the veterans at this facility
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ID
#2768788 Review #2768788 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

After ONE YEAR of tenant moving & canceling service, paper still comes. STOP!!!

TWO tenants over a YEAR AGO moved and canceled the paper delivery. IT IS STILL COMING EVERYDAY. I am so tired of picking them up & throwing themaway!!!STOP!
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ID
#2767339 Review #2767339 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Cons
  • No customer service
Preferred solution
STOP DELIVERING THE PAPER!!!!
New Reviewer

No delivery of Sunday inquirer

No delivery of Sunday newspaper !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2753407 Review #2753407 is a subjective opinion of poster.
Pros
  • Like paper
Cons
  • Horrible delivery
Preferred solution
Deliver product or service ordered

Television Evangelist is saying derogatory and prejudice

I just heard on a comment from Pat Robinson from the the TBN channel call the Taliban in Afghanistan"tar babies". This was said Wednesday July 28th around 9:20 am. "no body would touch that tar baby". This a crying shame. I hope some one will

User's recommendation: Write in and make it known that prejudicial statements is not tolerated.

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1 comment
#2043063

He's ignorant, why let him rent space in your head? Go about your business and have a great day.

ID
#2742131 Review #2742131 is a subjective opinion of poster.
Location
Drexel Hill, Pennsylvania